Guides.

1. Your agent's journey

The seven steps from brief to live, who owns each one, and what your fees cover.

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2. Testing your agent

How to test before go-live — make your test calls as close to real calls as possible, then sign off.

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3. Connecting your WhatsApp (Coexistence)

The exact clicks to link your WhatsApp number to Zvani — the two must-haves, and the payment step people miss.

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4. Setting up Exotel IVR caller lookup

Use this when your IVR answers first and you can't see the caller's number on those calls. A read-only Exotel API key puts the real number back in five minutes.

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